What support do you include with your products?
- Basic support for our products is available for up to 3 months from the date of purchase. We do not provide support for individual customizations of our products.
- Basic support INCLUDES:
- Setting up a working replica of the published product demo
- Installation and plug-in conflict resolution to ensure the demo is replicated
- Importing demo content
- Basic support does NOT include:
- Alterations to the default layout and code
- Edits to css/stylesheets
- Resolution of 3rd party plugin or application conflicts
- Free Superflyer member products will be supported for the duration of the active membership.
- Advanced support or support needed after 3 months can be purchased at a $150 hourly rate.
- Any customizations, font adjustments, or other style changes will be considered outside the scope of basic support.
- Supported browsers include: Chrome, Safari, Firefox, Edge, Android 4.4 or newer and iOS Safari 8 or newer.
